Completely changed in a BAD way
I’ve used this face wash for over 20 years and loved it BUT this new update is a disaster for me. It really irritates my skin so I can’t use it at all. So sad as I’ve been such a loyal customer for so long.
I’ve used this face wash for over 20 years and loved it BUT this new update is a disaster for me. It really irritates my skin so I can’t use it at all. So sad as I’ve been such a loyal customer for so long.
I have bought this product countless times and was very happy with it. After my most recent purchase i won't be repurchasing it because the new formula is slimy, the aloe vera is breaking my skin out.
No one asked for this to be changed. Many of us have been using it for years without any issues. Now they decide to change it, obviously to keep up with the trends and it’s not what it was. We didn’t ask for hyaluronic acid or aloe vera. If you value your customers change it back or at least create a vintage range with the previous formula. Do what’s right for your existing loyal customer market that have been using this for years. I think this applies to the whole essential range