Faulty container
I recently bought some Nivia cellular EP genetics age rewind serum. I hadn’t used it before I was delighted with the product it was fabulous. However the pump mechanism has broken and I can no longer get the product down to the container. I took it back to my local shop where I purchased it and they wouldn’t help me because I didn’t have my receipt. I’d paid in cash and don’t want a refund just a replacement. I really love the product and had thrown it away I find this really disappointing and would be grateful if you could help very many thanks, Annie















