Where can I find the article or batch number on the product?

To ensure a quick reply to your complaint, please indicate as much information as possible with regards to the concerned product or products. 

How does the article number look like and where can I find it? 
The article number is a 5-digits sequence after the designation Art., Art.-Nr. or Art.-No. and can be found mostly in the  area of the barcode. 

How does the batch number look like and where can I find it? 
The batch number is a 8-digits sequence and if necessary with two additional letters (Example: 63450108 CZ). It can be found on various positions:

Jar

on the backside of the product label or on the bottom of the jar

Bottle

on the backside of the product label

Roll-on

on the backside of the product label or on the bottom of the bottle

Spray can

on the bottom of the spray can

Tube

on the tube fold

Cream tin

on the bottom of the tin or on side margin

Lip balm

on the bottom of the lip balm

Wipes

on the back of packaging (near sealed seam)

Shaver

on the cartridge (printed in black on dark blue)