We are using tools to analyse our users' behaviour in order to optimise our website. You can object to this at any time here.
With click on Agree, we are using cross-website tools to provide you individual information for marketing purposes via partners, also beyond our website. These enable personalised online advertisements and extended analysis and evaluation options regarding the target group and user behaviour. You also agree that the data may also be transferred to third countries outside the European Economic Area without an adequate level of data protection (esp. USA). It is possible that authorities may access the data without any legal remedy. You can withdraw your consent at any time here.
Unable to buy the Double Effect Waterproof EyeMake-Up Remover I had used for years, I had to buy the Extra Gentle one. I was really disappointed that not only did it not remove the eye makeup cleanly but it stung each time I tried it.
My daughter had the same experience when she tried it. We have now gone with another brand.
Report abuse
Report abuse
Are you sure you want to report this review?
YES
NO
Answer
Hi Pam,
Thanks for your feedback after using our product, although we're sorry to hear that it was not compatible with your eyes. If you could please email us at Consumer.Relations.UK@Beiersdorf.com we'd like to look into this for you.
Kind Regards
The NIVEA Team
Mary
24/10/2021
Made my eyes sting!
I bought the 'extra' gentle by mistake after successfully using gentle for some time, and found that it made my eyes really sting. I would like to know why?
Report abuse
Report abuse
Are you sure you want to report this review?
YES
NO
Answer
Thanks for your feedback, although we're sorry to hear that it was not compatible with your skin. If you could please email us at Consumer.Relations.UK@Beiersdorf.com we'd like to look into this for you.
Kind Regards
The NIVEA Team
Paulab81
19/03/2021
Irritated my eyes
I'm sure they've changed the formulation for this. I used to use it regularly a few years ago then came back to it lately. _x000D_
_x000D_
It now stings my eyes, doesn't remove my mascara, and has led to me waking up with dry, sore red eyes on more than one occasion.
Posted on: nivea.co.uk
Report abuse
Report abuse
Are you sure you want to report this review?
YES
NO
How to
1Apply
Apply to a cotton pad
3Cleanse
Gently cleanse the eye area
Special Ingredients
Hyaluron
List of ingredients
Note
The ingredients listed correspond to the current state of production. Since we regularly adjust our formulations to incorporate new scientific findings, the declaration of ingredients specified on the package applies in each case.
