If you wish to return any part of your order you’re welcome to do so with our friendly returns team. We'll ask you for your feedback or reasons for return as this helps us ensure the best possible customer experience.
The simplest way to return your order is to email firstname.lastname@example.org and let us know your
- Order Number
- The items you wish to return
- And your reason for return
You can also phone our customer services team on 01507 610214.
We’ll ask you to return your goods in their original packaging and within 14 days of notification of cancellation. Once we have received your items we’ll confirm via email and process your refund.
Please don’t send your products back without letting us know via email or phone, as we won't be able to trace your order and it will be difficult to process your refund.