moneybackguarantee

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We’re sorry to hear that you’re not 100% satisfied with your NIVEA Luminous630 product and as we’re keepers of our word, we’d like to offer you your money back.

If you have been using your NIVEA Luminous630 product for two weeks, and are not 100% satisfied with the results, just complete the form below.

Already signed up to myNIVEA? Log in first to submit your claim.

First name *

Surname *

Email address *

Street name *

Street number *

Postcode *

City *

Cost of Purchase *

Date of Purchase *

Purchased Product

Minimum 15-word statement as to why not satisfied *

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Bank Details

Bank details

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Account number *

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Your personal information entered in this contact form will be solely used for the processing of your request. Upon completion, your personal information will be deleted. Further information can be found within our Privacy Policy.

Yes, I would like to receive exclusive content from myNIVEA. When I register to myNIVEA, I will receive personalized content based on my interests and activities (e.g. the regular newsletter, samples, discounts, vouchers, information on new products and competitions) to my provided contact details (e.g. email, address, telephone number). I can also receive this content via online advertising including social media (e.g. by linking my contact details with Facebook).

I can change the contact details/contact channels at any time within my profile. The information I provide as well as my (previous) click, email opening, buying and surfing behaviour will be used for personalization of the content.

I can withdraw this consent at any time with future effect. Further information can be found in our Privacy Policy.

Note: Users who already have a NIVEA account may face issues while submitting the form. So, please log in with your account and then submit the form.

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